Klook admitted to poor communication with their operator but still denied us our hard-earned money back. Save yourself the headache and avoid Klook's unreliable and unprofessional service!
I’ve used Klook for a tour of Mt. Fuji, teamLab botanical gardens in Osaka, and NAKED Sakura Night Garden. All three were legit and I had no issues at all. Though, never booked a hotel with them.
Klook is reputable, and if you find something for cheaper there than on an official site, it's safe to buy it. That said, the differences in price often come from fluctuating exchange rate rather than a real
